Three Phases:

1. Emergency Response Services

Insurance Restoration Network Inc. is contacted by you or your insurance company and requested to respond urgently. At this time, your loss will be assigned to a team. Each team consists of a Coordinator, Estimator and Project Manager.

2. Estimation and Authorization

1. Our assignment Coordinators will make an appointment with you for one of our estimators to inspect the property.
2. The estimate is written. This estimate is an accurate and fair estimate to restore your home to its pre-loss condition.
3. The completed estimate is sent to your insurance adjuster for approval.
4. Please contact your insurance adjuster directly for any questions or concerns about the coverage of your policy.
5. Once approved, a copy of our estimate can be sent to you.
6. The estimator will provide you with an applicable work authorization.

3. Restoration and Completion

1. The Project Manager will contact you to coordinate consistent access to the property during regular business hours. For those people who work away from the home, a lock box can be provided.
2. A project schedule will be created.
3. There may be a different and specialized technician assigned to each task. Many technicians will contact you directly during the restoration phase depending on what they are responsible for.

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